South Kesteven District Council has completed the implementation of its first mobile working project for its repairs and maintenance operations with Android-based software and devices from 1st Touch. The council has reported that it is already completing an extra 60 jobs per day across its 30 multi-skilled workers. When it decided to introduce mobile working…
South Kesteven Council mobile with 1st TouchRead More →
038 - March 2014
Dynamic repairs at Housing Solutions with Xmbrace DRS
Housing Solutions has launched a repairs booking portal for tenant self-service following the success of an internal project for its staff, powered by Xmbrace DRS for dynamic scheduling. As well as providing a convenient way for tenants to book repairs, the expected reduction in calls to Housing Solutions’ contact centre will also lower service costs….
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Kirona partners with EBS to launch ReACT Mobile
Electronic Business Systems has just launched ReACT Mobile in partnership with Kirona Solutions. ReACT provides full anti-social behaviour case management and can be integrated with an organisation’s existing housing management system, or be used as a stand-alone application hosted either on-premise or in the cloud. ReACT will now have a mobile service available that encompasses…
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Identicom protects Raglan Housing’s lone workers
Raglan Housing has purchased 70 of the award-winning Identicom lone worker devices from Connexion2 to protect 100 lone workers. Raglan Housing conducted a short trial of the Identicom devices at the end of 2012 and then bought 70 lone worker devices at the beginning of 2013. The devices, purchased through Connexion2’s fully managed SoloProtect package,…
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Vivark saves £225,000 with Oneserve
Nine months after Housing Technology first reported on Oneserve’s cloud-based implementation at property repairs firm Vivark (see Housing Technology, May 2013), the company has reported some impressive results. The original Oneserve implementation was intended to streamline Vivark’s voids management processes and give its management complete visibility of the progress of each job. For Vivark’s subcontractors,…
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Capita’s £475,000 mobile deal with Wakefield & District Housing
In one of the largest mobile implementations in the social housing sector, Wakefield and District Housing is implementing Capita TotalMobile across its operations to allow employees to access all of the systems they use in the office while out visiting tenants. The contract is valued at £475,000 over five years. Following the introduction of the…
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