From Mark Summers, head of technology sales for JMC IT. Universal credit remains in its relative infancy, moving from a pilot phase to a staged UK-wide rollout in April 2014. Yet it is already clear that welfare reform is changing the country’s social housing landscape for good and, according to some, not necessarily for the…
Is universal credit changing the housing technology landscape?Read More →
038 - March 2014
No more spreadsheets at CDS with Infor
CDS Co-Operatives has bought Infor’s SunSystems application to replace spreadsheet-based reporting, improve customer service and accelerate payments through electronic invoicing processes. The new system will remove a mass of manual, error-prone data-entry processes, freeing up staff to focus on value-adding activities such as business analysis. Paper-based invoicing processes will also be replaced. CDS chose Infor…
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Shian Housing cuts arrears with Omniledger texts
Following the implementation of Omniledger’s Pyramid Messenger powered by Deeplake’s Communication Manager, Shian Housing Association has improved its tenants’ responses to arrears management communications, resulting in a reduction in overall arrears. Indran Thavendra, finance director, Shian Housing Association, said, “The majority of our tenants use a mobile phone every day so we wanted a solution…
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Orchard BPM for Rents success at First Wessex
First Wessex is using Orchard’s Business Process Management for Rents to improve its workflows and streamline its process for greater speed and efficiency. A rent refunds workflow has been developed to allow First Wessex staff to request a refund which is then authorised by appropriate members of staff before being automatically sent to the finance…
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SDS Sequel takes over from Workbench at Longhurst
Longhurst Group has replaced its Workbench project monitoring tool with SDS Sequel, having used SDS software to financially appraise and benchmark its housing developments since 2004. Kate Varney, development and new business officer, Longhurst Group, said, “Sequel has reduced the time it takes to update our cash flows, and it’s very easy to manage the…
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New iPhone and Android apps from Guardian24
Guardian24 has just released an iPhone app and an updated Android app for its lone worker solutions. The iPhone App is available from Apple’s App Store and the Android version is available from Guardian24’s website. Both versions allow an iPhone or Android user to take advantage of the full capabilities of Guardian24 on their device….
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