Real Asset Management has been helping Cardiff Community Housing Association with its compliance with continually-evolving SORP regulations and component accounting. When the SORP regulations initially changed in 2010, CCHA was using Open Accounts combined with Excel spreadsheets to keep track of its assets. Not only was this time-consuming, it was susceptible to human error as…
Cardiff Community Housing uses RAM for SORP complianceRead More →
043 - January 2015
RHP transforms services with Advanced ConsultCRM
Richmond Housing Partnership has transformed its customer service levels by implementing a CRM solution from Advanced ConsultCRM. Microsoft Dynamics CRM is now being used to provide same-day response levels to more than 400 payment and maintenance queries handled by RHP’s 60 customer support staff every week. Microsoft Dynamics CRM was rolled out at first to…
RHP transforms services with Advanced ConsultCRMRead More →
Footprint launches new mobile app
Footprint Solutions is about to launch a new mobile app in March to extend the reach of its Housing Support Pro service. The Housing Support Pro app will provide mobile workers and their management teams with access to business-critical information while in the field. Footprint said that it expected the app would transform the way…
Footprint launches new mobile appRead More →
Guardian24 registers its one millionth lone-worker activity
Guardian24 has reported that it has registered its one millionth lone worker activity for 2014. The one millionth activity was logged on 4th November 2014 by Linda Murray, a Befriending Volunteer with The Alzheimer’s Society in the Wirral. To celebrate this achievement, Guardian24 donated £200 to The Alzheimer’s Society. Linda from The Alzheimer’s Society said,…
Guardian24 registers its one millionth lone-worker activityRead More →
Guardian24 launches key fob alarm for lone workers
Guardian24 has launched MicroGuard, a key-fob sized device that combines the latest GPS, GPRS and G-sensor technologies to provide lone workers with an easy-to-use, highly-effective means to call for help at the touch of a button. Certified to the British Standard for lone-worker device services (BS 8484), the MicroGuard connects to Guardian24’s dedicated UK alarm…
Guardian24 launches key fob alarm for lone workersRead More →
Empowering your customers
By introducing customer self-service technology, housing providers can transform their cost structures and also meet their social, financial and digital inclusion strategies. Such systems can also significantly boost customer engagement. Robert Dent, CEO of 1st Touch, outlines how introducing effective self-service systems can also help re-focus essential resources to combat the challenges posed by welfare…
Empowering your customersRead More →
