Synapse360 has built a new virtual IT infrastructure for Trent & Dove Housing that provides both office-based and remote workers with fast and secure access to corporate systems. The new EMC-based infrastructure replaces the housing provider’s legacy hardware and the project is largely in response to the growing demand for ‘always on’ access to corporate…
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043 - January 2015
Baker Tilly warning on welfare reform
According to consultants Baker Tilly, while the impact of welfare reform on the social housing sector has so far been less significant than expected, housing providers should still be wary of downgrading the risks. The company’s benchmarking survey of 70 housing providers to assess the impact of welfare reforms found that the average rent arrears…
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Country-wide wi-fi from Wales & West with Cisco Meraki
Wales & West Housing is rolling out a Cisco Meraki-based free wi-fi network spanning 120 locations across Wales. Richard Troote, head of ICT, Wales & West Housing, said, “The government’s digital inclusion strategy, which aims to get 90 per cent of the UK population online digitally capable by 2020, is very relevant to us. Almost…
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‘Speed-dating’ with Looking Local
A new ‘speed-dating’ platform, that connects tenants who want to let out a room in their property with individuals looking for a room to rent, has been unveiled by Kirklees Council-owned technology developer, Looking Local. The system is designed to remove costly and time-consuming customer contact from local authorities and housing providers, while helping public-sector…
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Exponential IT changes at Gloucester City Homes
Gloucester City Homes is planning to upgrade its IT infrastructure, desktop and mobile working solutions to improve service access to tenants, enabling channel shifting and increased digital inclusion. The upgrade will be carried out by Exponential-e as part of a five-year contract to provision, manage and support GCH’s entire IT infrastructure. Underpinned by Exponential-e’s managed…
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Housing providers and the Internet of Things
A new report from Capita has suggested that housing providers should be looking at ways of harnessing the Internet of Things (IoT) to help increase efficiencies and improve their services to tenants. The paper, titled ‘Smarter property management: when the Internet of Things meets smart asset management’, explores how housing providers could use the IoT…
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