Southern Maintenance Services, part of Southern Housing Group, is using Oneserve to schedule and manage maintenance appointments by ensuring that its staff are in the right place, at the right time, and with the right skills to complete each repair. Southern Maintenance Services was created to bring previously outsourced works back in-house at Southern Housing…
Scheduling success for Southern Housing with OneserveRead More →
044 - March 2015
Trimble adds new mobile working tools
Trimble has added new features to its field service management (FSM) solutions to improve workflow and streamline operations for mobile working, specifically around intelligent scheduling of work and an app for real-time information access. The new features are part of Trimble Horizon, a new cloud-based platform for Trimble’s FSM solutions. John Cameron, general manager, Trimble…
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Looking Local app for Dudley Council
A mobile app that allows Dudley Council’s residents to quickly and easily report problems, such as fly-tipping, potholes and faulty streetlights, and lets tenants submit requests for housing repairs has kicked off 2015 by passing a landmark 1,000 downloads. Since the app went live in November 2014, more than 550 street issues and over 250…
Looking Local app for Dudley CouncilRead More →
ITS Technology Group expands Cityserve broadband network
25 East Manchester businesses have signed up to broadband services from ITS Technology Group on its CityServe network using Broadband Delivery UK funding, a government voucher scheme designed to get 95 per cent of the UK connected to superfast broadband by 2017. The CityServe network was originally set up for local social housing tenants. ITS…
ITS Technology Group expands Cityserve broadband networkRead More →
DR blind-spot – Timico report
A survey from Timico has suggested that disaster recovery is a bit of a blind-spot for IT managers, with as many as one in eight of those surveyed having either never tested their DR plans or having no idea exactly when they were last tested. Over a third of the IT managers surveyed were only…
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XLPrint Software enters the housing sector
XLPrint Software has announced its intention to have a dedicated focus on the UK social housing sector based around its mail consolidation service, PARIS Mail. XLPrint reported that they anticipated annual mailing cost savings of around 20 per cent. The company said that the service is delivered on a shared reward basis, making it self-funding…
XLPrint Software enters the housing sectorRead More →