Working in partnership with CommunityUK, Orbit Group has installed free wi-fi in 20 of its sheltered and supported schemes across the country to help its tenants get online. Since then, over 400 users have accessed service more than 21,000 times in the first six months. After the six-month pilot, Orbit reported that social return on…
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044 - March 2015
Asset tracking is not just for Christmas, Easter or Year-End
From IT equipment, including laptops and mobile phones, to furniture, fixtures and fittings, assets within housing providers are on the move. It may sound like a scene from Dr. Who, but the reality is that the assets owned by housing providers are not only deployed within the physical boundaries of head offices but increasingly in…
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1st Touch gets Halton Housing mobile
As part of its ‘digital first’ strategy, Halton Housing Trust has introduced 1st Touch mobile software and developed a new tenant self-service app. Halton Housing originally chose 1st Touch as their mobile technology provider for its responsive repairs operations due to 1st Touch’s close integration with the housing provider’s Aareon QL housing management system, with…
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Academic report cites ongoing risks of UC
A report from Sheffield Hallam University suggests that housing providers could face huge financial problems because their IT systems simply aren’t ready for the introduction of universal credit, with some housing providers unable to access even the most basic data on their tenants. The independent study, carried out by the university on behalf of Housing…
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South Staffordshire Housing improves collections with RentSense
Mobysoft’s RentSense arrears software has helped South Staffordshire Housing achieve its best year for rent collection, having reducing its arrears to just 1.4 per cent in 2014. Jan Goode, director of customer service, South Staffordshire Housing Association, said, “Given that we knew welfare reform was on the horizon, we started to talk to Mobysoft in…
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SCC wins DWP hosting contract for universal credit
SCC has just won a two-year hosting contract from the Department for Work and Pensions for its internal universal credit infrastructure. The DWP will maintain intelligence, development and operational support for the applications and operating system suite, while G-Cloud partner SCC will provide and support the infrastructure. The SCC infrastructure is intended to ensure that…
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