L&Q plans to help 750 of its tenants across 18 London boroughs to get online through the launch of a three-year, volunteer-led digital inclusion programme costing around £168,000. The programme will help L&Q tenants with little or no experience of computers to become proficient and get online with 3,000 one-to-one learning sessions. L&Q’s partner, Digital…
L&Q spends £168,000 on digital inclusionRead More →
045 - May 2015
Orbit launches real-time tenant feedback
Orbit Group has reported that it is launching the social housing sector’s first real-time tenant feedback system. The real-time system is being implemented by Rant & Rave, a provider of SaaS-based customer engagement solutions. The Rant & Rave system will ask tenants for feedback via text message, voice message or email. This feedback is uploaded…
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1st Touch puts Weslo Housing on the move
Weslo Housing is now using mobile working software from 1st Touch to manage its reactive repairs, pre- and post-inspections and void management. The decision to use 1st Touch was in part due to Weslo’s existing Aareon QL housing management system, with which the 1st Touch software integrates very easily. 1st Touch’s mobile technology is also…
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Working 2.0 – It’s not just mobile
In 2007 I visited the InMotion conference organised by Xmbrace. This was an impressive event, with everyone who was anyone in the mobile working space present. Back then, the talk was almost exclusively concerned with maintenance field force automation; repairs operatives in vans, GPS, how to introduce scheduling, rugged devices and promises of integration with…
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McTear set to save £75,000 with Hotcake mobile app
Social housing contractor McTear expects to save around £75,000 over the next two years by using a new mobile app developed by Hotcake Digital Media. Following the completion of a successful pilot scheme earlier this year, Hotcake has tailored its app to give McTear Contracts an easy and quick way to log work and provide…
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CBL goes mobile with Abritas
Abritas has developed a mobile- and tablet-friendly version of its choice-based lettings online service that users can access easily via their mobile devices. The mobile version of Abritas’s CBL website provides users with an accessible and convenient on-the-go service. It allows users to log in, search for properties, submit bids for eligible properties, and view…
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