Ongo, the housing partnership which includes North Lincolnshire Homes, has appointed a team of apprentices to conduct its tenant surveys, supported by Voluntas and a local college. Five apprentices, aged 17-20, will carry out telephone surveys on behalf of North Lincolnshire Homes as part of a three-year apprenticeship. The apprentices will also carry out surveys…
Ongo takes on apprentices for tenant satisfaction surveysRead More →
045 - May 2015
Better services at Radian with Advanced ConsultCRM
Radian Group has implemented a new CRM system from Advanced ConsultCRM to support its strategy for growth. The contract follows Advanced’s recent acquisition of Goldcrest Solutions and its Microsoft Dynamics-based CRM products for housing. The Goldcrest solution now gives Radian a single and accurate view of its 42,000 tenants and enables it to resolve more…
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Derbyshire and Staffordshire councils to save £3m with Northgate procurement plans
Two councils in Derbyshire and Staffordshire have joined forces in a strategic alliance in order to save £3 million on their combined purchasing arrangements, following a partnership with Northgate Public Services to update their procurement activities. Staffordshire Moorlands District Council and High Peak Borough Council have already saved a total of £620,000 a year and,…
Derbyshire and Staffordshire councils to save £3m with Northgate procurement plansRead More →
MHS embraces agile working with mobile technology
An office move last year saw the start of a more agile way of working for MHS Homes’ staff, with new mobile technology added to support the initiative. After we reduced our office space from three floors to two by introducing hot-desking, our ICT team enabled flexible working practices through the introduction of mobile devices…
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Victory for Castle
Victory Housing Trust has chosen Castle Computer Services to carry out a major upgrade of its finance and reporting systems. Castle will implement Infor SunSystems, along with Infor’s budgeting and forecasting, expense@work and purchase2pay software, Asset 4000 from Real Asset Management, and QlikView’s Business Intelligence. Nathan Thompson, finance manager, Victory Housing Trust, said, “We’ve had…
Victory for CastleRead More →
Oneserve launches cloud-based business intelligence & analytics
Field service management software provider Oneserve has unveiled a new cloud-based business intelligence and analytics platform to enable housing providers to quickly and easily extract and interrogate their data to help them make better decisions about their service delivery. Oneserve said that housing providers will find that real-time data from the field will enable them…
Oneserve launches cloud-based business intelligence & analyticsRead More →