Sir – An increase in the proportion of private sales in mixed tenure blocks is driving demand for greater transparency and accuracy in service charges and estate management in the social housing sector. While social housing tenants might typically pay a flat monthly rental charge which would include their service charges, private-sector leaseholders paying separate…
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045 - May 2015
Magenta Living’s paper-less meetings with BoardPad
Magenta Living is now using BoardPad software to replace paper-based board packs for its senior executives’ meetings. The housing provider holds a combination of 30 board and committee meetings each year, with 16 board packs needed for each meeting. The collation of paper board packs was taking Magenta’s administration team two days to produce for…
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First Choice Homes Oldham takes ROCC’s Uniclass HMS
First Choice Homes Oldham has recently taken on ROCC Uniclass, combined with Kirona DRS, Web Booking Manager and Mobile, for its repairs and maintenance operations. The implementation follows FCHO’s plans to increase the number of contracts carried out by its team of around 100 workers. Each year, the team currently complete around 33,000 responsive repairs…
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Footprint Solutions signs Golden Gates for information management solution
Footprint Solutions has been awarded a framework agreement by Golden Gates Housing Trust to provide a total information management solution. As part of the agreement, Footprint will provide Golden Gates with a range of services including long-term offsite data storage, lone-worker protection, Chip & Pin payments, tablet-based mobile working, web-based records management, and all hardware…
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Midland Telecom chosen by BCHG for unified communications
Midland Telecom has completed the implementation of a unified communications system at Black Country Housing Group. The system is based on Unify OpenScape (Unify were previously known as Siemens Enterprise Communications) and accompanied by what BCHG described as “a generous licensing deal”. OpenScape enables BCHG to have a mixture of IP desk phones for office-based…
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