Hanover Housing is using Qube PM software to transform its service charge processes and increase transparency for tenants. Philip Marns, service charge policy and projects manager, Hanover Housing, said, “The social housing sector generally has struggled to find a system that effectively manages the service charge aspect of its portfolios. “Most housing providers are primarily…
Hanover Housing revamps service charging with Qube PMRead More →
047 - September 2015
Real Asset Management helps Thames Valley Housing’s component accounting
Thames Valley Housing Association has reported that it has made a smooth transition to the FRS 102 financial requirement with a component accounting solution from Real Asset Management. Thames Valley Housing Association has been using Real Asset Management’s component accounting software since 2007 to control and manage its £565 million asset base. The system was…
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The future of Apple Pay in housing
With Apple Pay now established in the UK, customers have a new method at their disposal for making quick, easy payments using their iPhone or Apple Watch devices. Beyond everyday consumer transactions such as paying for a coffee or using public transport, Apple Pay also has considerable potential within social housing. With contactless payment technology…
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1st Touch launches new tenant portal
1st Touch has launched a new tenant portal solution aimed at boosting tenant engagement and efficiency for housing providers. The company said that the new cloud-based, standalone system is an alternative to bespoke web development options or tied-in add-ons from other technology suppliers. Using their own devices, tenants can access the portal at any time…
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Angus Housing chooses Castle’s cloud
Angus Housing Association is moving to the cloud after choosing Castle Computer Services to deliver a hosted solution as part of an IT infrastructure upgrade, with all of Angus Housing’s infrastructure, applications and services hosted in a tier 3+ certified data centre. Arlene Grant, finance and corporate services manager, Angus Housing Association, said, “The move…
Angus Housing chooses Castle’s cloudRead More →
Accent’s ‘digital by degree’ gets tenants online
Accent Group has launched a new online portal for its tenants, based on the housing provider’s original implementation of an MIS ActiveH customer portal module. Through a secure online account, Accent’s tenants can now report and view repairs, view account statements, view and request changes to personal details, report anti-social behaviour and pay their rent…
Accent’s ‘digital by degree’ gets tenants onlineRead More →
