Rob Griffiths, deputy chief executive and chief financial officer at Longhurst Group, explains how modifying an online system provided a cost-efficient solution to a new compliance standard. The Homes and Community Agency’s governance and financial viability standard has once again raised the bar for regulatory compliance in the UK’s housing sector. So this year, asset…
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049 - January 2016
Dell network at Newport City Homes
Newport City Homes has completed the implementation of a new network (wired and wireless) from Dell, replacing its previous end-of-life network and reflecting its need to handle higher volumes of data. Owen Barrett, information systems manager, Newport City Homes, said, “If the wireless network went down, we had to contact our supplier and wait for…
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Using technology to improve satisfaction in housing
Home is the safe haven at the core of people’s lives, so any change to housing policy is bound to cause debate and stir up emotions. In recent months, the subject has moved further up the national agenda, sparking Labour leader Jeremy Corbyn to dedicate his first question as leader of the opposition at Prime…
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Microsoft & Hitachi ERP at Affinity Sutton
Affinity Sutton has chosen Hitachi Solutions to deploy a Microsoft Dynamics-based ERP system across all of its operations. Mark Washer, group finance director, Affinity Sutton, said, “We are making this investment because our current systems have come to the end of their useful lives and we want to deliver much more of our services online…
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Capita delivers mobile working at Clyde Valley
Clyde Valley Housing Association has recently implemented Capita’s mobile working software, and staff are already seeing the time-saving benefits. The implementation is an extension of CVHA’s existing Capita OpenHousing software deployment alongside its addition of Capita’s mobile debt management module in May 2015. The housing provider went live with the pre- and post-inspection mobile modules…
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Adactus Housing’s 1st Touch 360 Tenant Portal
Adactus Housing Group is implementing 1st Touch’s 360 Tenant Portal to offer its tenants more self-service capabilities. The software is expected to improve the group’s existing online services and augment its incoming call centre and customer care facilities. Initially, the new portal will offer two new services to Adactus’s tenants. First, the system will enable…
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