What is smarter asset management and what does it mean for housing providers? The world is now a very different place for social housing. Recent events such as welfare reform and rent reductions mean that housing providers are under increasing pressure to radically remodel service delivery in order to reduce operational costs. In order to…
Smarter asset management – The time for talking is overRead More →
049 - January 2016
Invu launches new BPA functionality
The electronic document management, accounts payable and purchasing solutions provider Invu has launched new functionality in its products with its latest software update. The new version includes collaborative chat-style notes for document-level support, improved web performance, web and invoice coding for better process efficiencies, custom workflows to increase automation, and improvements in its email manager…
Invu launches new BPA functionalityRead More →
Capita launches Cisco UC service
A new cloud-based unified communications service aimed at helping housing providers streamline collaboration has been launched by Capita. The Cisco-based Capita Unified Communications in the Cloud service combines the Cisco Hosted Collaboration Solution (HCS) with Capita’s secure cloud and service management expertise to deliver collaborative technologies including instant messaging, voice, video, conferencing and presence from…
Capita launches Cisco UC serviceRead More →
Ancoris launches housing data visualisation and mapping service
Ancoris has launched Maps for Housing, an online mapping and visualisation package for housing providers, available on an annual cloud-based subscription basis. Maps for Housing gives housing providers’ workers access to live data from their existing systems such as property types, voids, rent arrears, housing officer patches, administration boundaries and maintenance status, which are then…
Ancoris launches housing data visualisation and mapping serviceRead More →
Castle’s new infrastructure for Argyll Community Housing
Castle Computer Services has successfully completed the implementation of a new IT infrastructure for Argyll Community Housing Association. Castle supported the implementation of new servers as well as WAN and LAN in a virtualised environment, with enhanced business continuity arrangements. Vivienne Kerr, IT manager, Argyll Community Housing Association, said, “Castle worked closely with us to…
Castle’s new infrastructure for Argyll Community HousingRead More →
Broadacres uses Unify & Enghouse to transform tenant communications
Broadacres Housing has implemented a multi-channel solution from IT integrator Unify Communications based on Enghouse Interactive’s contact centre software alongside its existing Microsoft Lync unified communications platform. Rebecca Welburn, communications manager, Broadacres Housing Association, said, “For our tenants, email and social media are becoming more popular and increasingly rivalling the more traditional use of fixed-line…
Broadacres uses Unify & Enghouse to transform tenant communicationsRead More →
