In a bid to reduce the amount of paper passing through its office and increase performance and efficiency, King Street Housing Society has implemented an electronic document management system from FileHound. FileHound was chosen because it was affordable and, being browser-based, didn’t require additional expenditure on remote-access technologies. Craig Glasper, chief executive officer, King Street…
King Street Housing deploys FileHound document managementRead More →
050 - March 2016
Salix Homes brings free wi-fi to ‘silver surfers’
Salix Homes has teamed up with Salford Council to have free wi-fi installed at its eight sheltered housing complexes for the elderly across the city. The initiative comes after Salford was awarded £2 million from the Department of Culture, Media and Sport to install free wi-fi access points in public buildings including libraries and community…
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Cadcorp launches hosted mapping service for housing
Cadcorp has reported that many smaller housing providers are missing out on the benefits of using geographic information to help manage their housing stock because they are unable to justify the cost of employing a dedicated mapping expert. As a result, Cadcorp has launched a hosted, web-based GIS and mapping service designed specifically for housing…
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Omfax signs Your Homes Newcastle and South Tyneside Homes
Omfax has been chosen by Your Homes Newcastle which is implementing Keyfax InterView, Repairs Diagnostic and Keyfax Repairs Online, all of which are intended to enhance customer satisfaction by improving the accuracy and consistency of repairs ordering and offering tenants the choice of self-service. At the same time, South Tyneside Homes has now bought Omfax’s…
Omfax signs Your Homes Newcastle and South Tyneside HomesRead More →
Sunrise streamlines Radian’s IT service management
Radian Group has completed the implementation of new IT service management software from Sunrise Software. Radian Group was formed in 2012 following the merger of three housing providers. Ian Butcher, IT operations manager, Radian Group said, “Our service management system was fine when it was bought for one of the housing providers. It was a…
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Five steps to delivering digital services in housing
The government has set out its ambition to reduce the number of people who are offline by 25 per cent this year and a further 25 per cent each year for the following two years. In addition, it is aiming for 80 per cent of universal credit applications to be made online by 2017. The…
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