050 - March 2016

HMS – At the heart of your organisation

Housing Technology interviewed experts from Civica, Horton Housing Association and MIS-AMS on the future of housing management systems (HMS) in the context of new web-based services, the emergence of ERP systems in housing and welfare reform. The latest generation of HMS As everyone knows, technology is changing all the time, and although the housing sector…
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Together Housing deploys web chat from MPLsystems

Together Housing Group has now deployed the second phase of its multi-channel customer service solution from MPLsystems with the introduction of an advanced web chat facility alongside its existing phone and email channels. Ian Swithenbank, customer services performance team leader, Together Housing Group, said, “As the digital environment is becoming increasingly popular among our tenants,…
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Housing Technology is the leading technology information service for the UK housing sector and local governments. We have always believed in the fundamental importance of how the UK’s social housing providers use technology to improve their tenants’ lives.

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050 - March 2016

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