Having used Capita’s housing management software for the past 12 years, Sentinel Housing Association is upgrading to Capita OpenHousing. The upgrade is part of Sentinel’s strategy to improve the delivery of customer services and to increase efficiencies in its business processes, including housing strategy, housing management and property development, as well as maintenance and asset…
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051 - May 2016
IBM buys Optevia for Microsoft Dynamics in housing
IBM has bought Optevia, a SaaS systems integrator specialising in Microsoft Dynamics CRM solutions for housing and public sector organisations. Optevia will become part of IBM Global Business Services. Unlike traditional housing management systems that are tied to the property record and proprietary to the suppliers, Optevia said that Microsoft Dynamics CRM offers housing providers…
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Orbit’s real-time feedback with Rant & Rave
Orbit Group has reported that it’s the first UK housing provider to use real-time tenant feedback, based on software from Rant & Rave. Already used by the likes of Npower, Sky and EasyJet, the Rant & Rave platform is now the housing provider’s main channel for listening to what its tenants are saying. Previously Orbit…
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Cadcorp announces enterprise GIS licensing model
Cadcorp has just changed the way in which housing providers and other organisations can licence its desktop GIS and mapping software, based around an enterprise licence agreement (ELA). The Cadcorp ELA provides a cost-effective option for organisations to licence the company’s SIS Map Modeller desktop software and is available as an annual subscription including full…
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What’s that coming over the hill?
Housing providers are going to have a lot on their plates over the next 2-5 years and beyond. Whether you’re worrying about universal credit, rent reductions, pay-to-stay, right-to-buy, mergers and acquisitions, or the wider economy (or all of them), any of these has the potential to be either a disaster waiting to happen or an…
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Two Saints’ accounting with Paloma Systems
Homelessness charity Two Saints is using Paloma Systems’ Harmonia and WRAPP software for rent accounting, monitoring its supporting people requirements, exit questionnaires and outcome monitoring. Nigel Miles, IT manager, Two Saints, said, “We originally looked at Paloma’s WRAPP rent account system in 2012 to replace our old rent accounting package when we were introduced to…
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