AmicusHorizon’s business solutions manager, Robert Stewart, has been appointed as the new chairman of 1st Touch’s user group. The appointment follows AmicusHorizon’s development of 1st Touch-based solutions for repairs, health and safety inspections, voids, lettings, income management and ASB visits. Stewart said, “I’m keen to share knowledge and collect feedback. We need the user group…
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051 - May 2016
Wales & West Housing’s Sharepoint mobilisation with K2
Wales & West Housing Association has completed the implementation of K2’s Blackpearl and Smartforms to augment its existing Microsoft Sharepoint capabilities. The software is now being used by over 300 end-users. Wales & West previously relied on Microsoft SharePoint and several other key IT systems in areas such as housing and repairs, but none of…
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ForViva selects Amillan for contact centre software
Amillan has been awarded a contract to deliver a new multi-channel contact centre solution based on Enghouse Interactive’s EICC platform for two ForViva group members, City West Housing Trust and Villages Housing Association. Multi-channel capability will give tenants greater choice in how they engage with City West Housing and Villages Housing, with seamless telephone, email,…
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Lake’s housing finance survey 2016
Cost reduction and streamlining are necessities driven by the twin pressures of rising demand for housing and funding constraints. Purchase-to-pay and procurement systems have a crucial role to play and have been a particular area of interest for housing providers’ finance departments in recent years. According to a recent survey from Lake Financial Systems, investment…
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How secure is your data?
Are you comfortable that your IT policies are protecting your data? I would have started “you only have to pick-up a newspaper”, but that seems rather dated today. No matter how you get your news, whether via social media, online, television or radio, every day seems to bring a new data breach scandal. Here are…
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Go digital with RSM and Halton Housing
Audit service provider RSM and Halton Housing Trust have launched an initiative to help housing providers implement effective digital strategies. It aims to provide support to ensure the sector is prepared to respond to welfare reform, and in particular the introduction of universal credit and the resulting need to collect 65 per cent of their…
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