Housing & Care 21 is now using an internet of things-based care system from Appello at one of its housing developments in County Durham. The new digital system, designed, installed and maintained by Appello, and manufactured by Green Access, offers an accelerated connection of just under three seconds to Appello’s 24/7 emergency Careline service, enhanced…
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052 - July 2016
The future is bots…
Last month, at a tech meet up in London, a group of developers, entrepreneurs and the generally ‘tech curious’ got together to get their heads around all the excitement and hype surrounding the forthcoming ‘rise of the bots’. “Bots”, one excited digital engagement manager informed me, “will be everywhere by the end of the year.”…
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South Yorkshire Housing takes Rentsense
South Yorkshire Housing Association has deployed Mobysoft’s Rentsense to create immediate efficiencies in its arrears recovery processes, particularly regarding the workloads of its income officers. Tim Crawford, rent and lettings manager, South Yorkshire Housing Association, said, “At the moment, there are cases that our housing officers are looking at on a regular basis that don’t…
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Hampshire Home Choice’s web revamp with Abritas
Hampshire Home Choice has recently overhauled its tenant-facing website with Abritas’ Customer Housing Portal and upgraded to version 8.2 of the Abritas system. Elizabeth Wallington, Hampshire Home Choice manager, Test Valley Borough Council, said, “The Customer Housing Portal is a significant improvement on our previous ‘property shop’ web interface. There is now more flexibility to…
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Video killed the radio star
During the past month, Red Kite Community Housing has been experimenting with Facebook’s new live-streaming tool, ingeniously entitled Facebook Live. Okay, Facebook might have used up all of their creative juices for the actual technology and had none left when it came to naming their new status tool but aside from that, it’s very clever…
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Housing Support Pro appoints new technical director
Housing Support Pro, a subsidiary of mobile solutions provider Footprint Solutions, has appointed Steve Lamb as its technical director. This follows Housing Support Pro recently being spun out of Footprint Solutions as a separate entity. Lamb has 30 years’ management experience delivering business transformation, technology change and service transition programmes within social housing environments. Peter…
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