Futures Housing Group is embarking on a £600,000 plan to revolutionise the way it works to create effortless experiences for its tenants, improve business processes and deliver financial efficiency. In the first of four articles, Futures Housing Group’s head of ICT, Gavin Hitchcock, explains the housing provider’s journey to launch a new unified and multi-channel…
Futures Housing’s unified & multi-channel communicationsRead More →
052 - July 2016
New CEO for TotalMobile
TotalMobile, the Belfast-based mobile software provider, has appointed Jim Darragh as its new CEO. He joins the company from CMO Compliance, a global provider of enterprise health, safety, environmental and quality software. The company’s previous CEO, Colin Reid, will remain involved as a non-executive director. David Carman, chairman, TotalMobile, said, “Jim Darragh has over 20…
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Be bullish with drone technology.
Interest in unmanned aerial vehicles, more commonly referred to as drones, has grown significantly over the past few years. This increase in popularity has prompted an influx of publicity, both wanted and unwanted, most notably the reported collision between a drone and a British Airways flight at Heathrow airport. However, although this recent peak in…
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Arun migrates to Cadcorp GIS
Arun District Council has migrated to GIS and web mapping technology from Cadcorp for a range of geospatial applications for its staff and residents. Peter Marsh, systems development manager, Arun District Council, said, “The procurement exercise was initiated by the pressing need to replace our internal and external web-based GIS software. However, we weren’t simply…
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Housing Technology & Microsoft partner events
Housing Technology and Microsoft hosted two very well-attended ‘In-Depth 2016’ events in July at the Emirates Stadium in London and Old Trafford in Manchester. Each event began with presentations from Moat Housing and Town and Country Housing, followed by a showcase of Microsoft’s solutions for the housing sector, including a very impressive demo created by…
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Opening doors to tenant appointments
1st Touch CEO Greg Johns comments on how doorstep appointment technology will be the next IT revolution to reach housing providers. In his view, the benefits are especially attractive to those seeking greatly enhanced customer service levels for their tenants. I’ve always believed that the quicker that customers can get their needs addressed fully, then…
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