Cadcorp is providing software support for three free-to-use data products from Ordnance Survey, comprising OS Open Map – Local, OS Open Roads and OS Open Rivers. Support for the new data products was added in a recent service release of the Cadcorp Spatial Information System (SIS) suite. The three vector-based datasets provide a nationally-consistent and…
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052 - July 2016
IT Lab gains new investor for innovation
ECI, a private equity firm, has bought a majority shareholding in managed services provider IT Lab. IT Lab said that the investment from ECI provides them with the financial support needed to innovate in response to customer needs. IT Lab provides infrastructure, cloud, security, technology transformation and change projects, strategic consulting, ERP, mobility and user…
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Noise nuisance app from Pinnacle PSG
Pinnacle PSG’s quality and performance manager, Tarequl Islam, explains how they have introduced their ‘noise app’ from RH Environmental to their housing management contracts in London. Pinnacle PSG’s London contracts serve over 15,000 social housing properties and a further 4,000 leasehold properties. One of the key aspects of our service is dealing with anti-social behaviour…
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West Lancs Council automates with Orbis TaskCentre
West Lancashire Borough Council has implemented Orbis TaskCentre in conjunction with Aareon QL to automate many of its previously manual or inefficient housing processes around rent arrears, universal credit, asbestos monitoring and other services. Craig Round, project manager for service development, West Lancashire Borough Council, said, “We have to use service automation if we want…
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Adactus automates purchase orders with Invu
Adactus Housing Group has implemented an automated purchase-order processing system from Invu, based on Abbyy’s FlexiCapture data capture and document processing software. Prior to implementing an electronic document management system with automated invoice processing, Adactus had a manual process that had resulted in long delays in handling invoices. And although automating the process improved invoice…
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Ensure your CCTV doesn’t breach data protection legislation
Complying with data protection legislation is a fundamental requirement for all housing providers, who hold large amounts of personal and often sensitive information relating to their tenants. If you breach this legislation, you face fines, bad publicity and even criminal sanctions. What many housing providers may not realise is that data protection legislation also covers…
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