Trent & Dove Housing is now live with Orchard’s Direct Works software for its direct labour organisation (DLO). Trent & Dove Housing is part of a growing band of housing providers managing their repairs and maintenance internally through a DLO, rather than outsourcing it to external contractors as they had in the past. The added…
Orchard supports Trent & Dove Housing’s DLORead More →
053 - September 2016
Kensa & Coastline partner on ‘micro district ground source heat network’
Kensa Heat Pumps has partnered with Coastline Housing to deliver Cornwall’s first ‘micro ground-source heat network’ project, attracting income via the Non Domestic Renewable Heat Incentive and slashing tenants’ heating bills. The project also featured the first ‘micro district ground-source heat network’ in Cornwall. Pioneered by Kensa, Coastline’s heat network comprises an individual ground-source heat…
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Calculating pay-to-stay rents in Canada
Canada has linked household income to social housing rents since the 1970s and along the way, the country’s housing providers have negotiated many of the same problems that face the UK’s housing providers as they implement the government’s planned pay-to-stay programme. Social housing providers in Canada are required to capture the same financial information as…
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Enfield’s £1m contract for Civica Housing Cx
The London Borough of Enfield has chosen Civica and its web-based Housing Cx solution to support the digital transformation of its housing services by extending online self-service for tenants and enabling mobile working for its staff. In line with Enfield’s overall corporate strategy, Housing Cx will be delivered under a software as a service (SaaS)…
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Fit for the future at Longhurst Group
Fit for the future. That’s been the phrase on everybody’s lips at Longhurst Group over the last year. We’re confident that we’re fit-for-purpose but the challenge we’ve faced as an ICT team is how to also ensure that we’re ready for what is yet to come. So how can you prepare for the unknown? In…
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Peaks and Plains connects with tenants
Peaks and Plains Housing Trust has just gone live with two new web enhancements to support its ‘simply connect’ programme to improve its self-service capabilities for its tenants. The enhancements are the result of six months’ project work, where tenants have helped Peaks and Plains to develop its new ‘my advice’ and ‘my account’ areas,…
Peaks and Plains connects with tenantsRead More →