Housing providers rely on CCTV to protect their residents and properties. So many property managers will be worried after reading in the national press last month that MI6 is concerned that some CCTV cameras pose a potential threat to national security. The article highlighted that China is Britain’s largest supplier of CCTV equipment and expressed…
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054 - November 2016
GI4Housing maps out a new community
A group of housing professionals with an interest in all things GIS-related have created a community to offer support and share ideas and best practice. GI4Housing aims to bring together the individuals in housing who are doing excellent things with GIS through a series of bi-annual meetings. The group is aimed at people who currently…
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Octavia interview – Outcome-led service management software and reporting
Housing Technology recently interviewed Octavia Software Solutions’ director, Sue Lyons, on how housing providers, local authorities and voluntary organisations are using OSKA, the company’s software package for outcome-led services delivery and reporting. What does Octavia do in the housing sector? We supply a software solution called OSKA that is predominantly an outcome monitoring tool which…
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Futures Housing’s unified & multi-channel communications – It’s all about change
Futures Housing Group continues its drive to create effortless customer experiences and revolutionise its operating model using Microsoft Skype for Business and Enghouse Interactive Contact Centre (EICC). In this third article in a series of four (see Housing Technology, July & September 2016 issues, for the two previous articles), Gavin Hitchcock, head of ICT at…
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First Wessex gets agile with Castleton
First Wessex has implemented Castleton Technology’s Agile Tenancy and Income Management application to enable more mobile working and support the housing provider’s ‘digital first’ approach. Tracey Spargo, business systems manager, First Wessex, said, “Our neighbourhoods and income teams now have access to information from our Orchard housing management system on smart phones and tablets. The…
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SDS celebrates 20 years of ProVal
One of the social housing sector’s most enduring viability assessment tools, ProVal LS from SDS, is celebrating its 20th birthday. ProVal was the brainchild of SDS’s late founder, David Shelton, who wrote the original programme in 1996. At the time, very little appraisal software existed and ProVal helped local councils and housing providers to assess…
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