Housing specialist Alysium Consulting has completed its second year of trading, with revenues up by 50 per cent. Since the company was started in 2015, it has delivered more than 100 projects for over 70 social housing and local government customers. Ian Lever, managing director, Alysium Consulting, said, “Our growth reflects the significant change that…
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056 - March 2017
Viridian gets 1st Touch mobile app
Viridian Housing is now using a mobile working app from 1st Touch to make its housing officers’ lives easier by reducing administration and cutting out the use of paper. The introduction of the app is part of the housing provider’s Digital First initiative being run by its IT, research and innovation teams. Viridian said that…
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Sigma strengthens its housing portfolio with Your Housing
Digital user experience (UX) agency Sigma has added Your Housing Group to its portfolio of housing clients. Your Housing was looking for an experienced UX partner to aid its ambitious project to deliver a user-focused, online self-service solution. The self-service portal will support existing customer service channels by encouraging tenants to access information and request…
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GDPR training from the Southern IT Forum
The Southern IT Forum has contracted Data Protection People to run a series of training sessions for its members to prepare them for the implementation of GDPR (general data protection regulation) within their respective organisations. January’s session at Greensquare’s offices in Oxford focused on how to approach suppliers to understand how their systems will support…
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Budget time – Are you spending wisely?
As organisations across the country approach the end of another financial year, all eyes are on budgets. Assessing spending over the last year and crunching the numbers for the year ahead is the name of the game right now. For housing providers, sensitivity to cost is crucial and it always has been. We know from…
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Prospect improves communications & channel shift with Housing Cx
Prospect Community Housing has completed its implementation of Civica’s Housing Cx web-based HMS. Since it went live last April, the housing provider has saved £30,000 in staff costs and ‘channel shifted’ 35 per cent of its tenants to its online services. PCH also now has a 360-degree view of all tenant interactions within a single…
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