Geographic Information System (GIS) technology has been transforming how we do things here at Sovereign Housing over the past four years, bringing data to life and influencing our future strategy as well as our day-to-day work. Following a recent merger with Spectrum Housing Group, we’re now one of the largest housing providers in the country…
Sovereign’s enterprise GISRead More →
057 - May 2017
Getting identity right is key to digital strategies
The faster pace of digital transformation has led us all to review what we are doing as businesses, how we are doing business, and how we are digitally serving our customers. As housing providers and local authorities put more of their services online, we’re seeing some great examples of creativity in the way that they…
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Teign Housing takes Civica for housing & asset management
Teign Housing has chosen Civica’s Housing Cx and Keystone asset management software to manage its property assets and improve customer service. Via implementing a web-based system with CRM, housing and asset management, Teign expects to enhance customer service by delivering a complete view of both its tenants and their properties, including on mobile devices. Karen…
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Following the ‘data adventurers’
At 1st Touch, we have always been committed to integrating the latest technology trends for the benefits of our customers. These include technologies such as the internet of things, digital by default, frictionless computing and big data. We look at them in their own right and we also study how others use them. This allows…
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A five-step digital revolution at Asra Housing
Suzanne Ralphson, head of programme delivery at Asra Housing Group, shares key messages from her company’s first digital open day, attended by more than 20 social housing professionals keen to drive digital transformation. It was a privilege to welcome people from such a wide range of organisations across the country recently, to hear about Asra’s…
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West Dunbartonshire to use Mobysoft predictive analytics for universal credit
West Dunbartonshire Council has bought Mobysoft’s Rentsense software for predictive analytics to help it mitigate the effects of universal credit. Ryan Chalmers, section head of revenues and benefits, West Dunbartonshire Council, said, “Rent collection is obviously a key priority for us and with the introduction of universal credit and other welfare reforms, we wanted to…
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