Cloud technologies and digital transformation are undoubtedly shaping the world around us. In the last few years, we have seen industries radically disrupted by these trends. Social housing is not immune to this, but housing providers can successfully navigate this sea of changes by keeping a few things in mind. Technical debt The social housing…
Five key IT challenges in housingRead More →
058 - July 2017
Soha Housing service improvements with Aareon
Soha has opted for Aareon QL to support its business in all aspects of tenant and property information. In addition to providing better housing and asset management functionality, Aareon QL will improve Soha’s CRM abilities, enable the creation of a new self-service portal, and support more advanced mobile working. The QL implementation project began in…
Soha Housing service improvements with AareonRead More →
Civica’s Keystone asset management at CCG
Following the roll-out of Civica’s Keystone integrated asset management software, Cartrefi Cymunedol Gwynedd’s front-line staff can now answer tenants’ queries at the first point of contact across a range of areas including planned works, stock-condition data and servicing due dates. Furthermore, CCG surveyors are actively collecting and validating stock condition data out in the field…
Civica’s Keystone asset management at CCGRead More →
Orchard wins five-year extension with Catalyst Housing
Catalyst Housing has just signed a five-year agreement with Orchard to continue its use of Orchard Housing, Promaster and Wisdom Document Management. As part of the deal, the housing provider has also added Orchard Messaging to its existing package of applications in order to manage SMS exchanges with its tenants relating to rents and arrears.
Paradigm opts for LANSA’s low-code development platform
Paradigm Housing has delivered the next phase of its digital transformation programme, a tenant portal and mobile workforce solution, using LANSA’s ‘low-code’ development platform. These latest additions integrate with Paradigm’s existing LANSA-built housing management system. By choosing to build in-house, using LANSA’s single-language solution, Paradigm said that it had created the specific business applications it…
Paradigm opts for LANSA’s low-code development platformRead More →
Capita’s impact on WDH’s independent living schemes
Following the introduction of Capita’s Advantage Impact web-based system, WDH’s services for vulnerable tenants at its 42 independent living schemes across Wakefield have now been fully digitalised, with all customer and scheme information stored electronically. Until the end of 2015, the schemes were all managed via paper and basic spreadsheets. WDH and Capita reported that…
Capita’s impact on WDH’s independent living schemesRead More →
