Orchard Information Systems has announced record revenues of £16 million for the past financial year (FY2016-17). The company reported that reinvestment of profits in its people, products and expertise had been rewarded with strong organic growth from both existing and new customers across housing, finance and asset management. Orchard’s FY2017 annual revenues of £16 million…
Record-breaking year for OrchardRead More →
058 - July 2017
Together Housing partners with Rant & Rave for real-time feedback
Together Housing Association has signed up with Rant & Rave in order to gain better customer insights. Together Housing has introduced Rant & Rave’s Fast Feedback solution which uses text messages to generate faster customer feedback and insights that can be acted on immediately. By sending a text message to every Together Housing tenant after…
Together Housing partners with Rant & Rave for real-time feedbackRead More →
E-RP 2.0: This is not the MS you’re looking for
Definition of an ERP project manager: someone who thinks nine women can deliver a baby in one month. At Housing Technology’s annual conference back in 2013, I gave a presentation titled “E-RP?” to a packed room in which I restated the case for specialised packaged housing solutions (well, I would, wouldn’t I?). I followed this…
E-RP 2.0: This is not the MS you’re looking forRead More →
PA Housing channel shifts 3,000 tenants online
PA Housing, the result of the merger of Asra Housing and Paragon Community Housing earlier this year, has reported that over 3,000 tenants are now using its self-service portal on a regular basis. The My Asra portal, which initially took 12 weeks to build, allows users to log in and manage their homes securely, giving…
PA Housing channel shifts 3,000 tenants onlineRead More →
Notting Hill Housing partners with Plentific
Home-services marketplace Plentific has signed a deal with Notting Hill Housing to create a new property management solution and self-service platform. Initially, this will support maintenance and repair work for 2,000 temporary properties spread across London. Andy Belton, chief operating officer, Notting Hill Housing, said, “When I saw Plentific’s presentation, I was impressed and immediately…
Notting Hill Housing partners with PlentificRead More →
Flagship builds in-house repairs systems
Flagship Group has transformed its repairs operations using software created by its in-house development team. Since the introduction of the ‘Orbis’ software in 2015, calls to Flagship’s contact centre have fallen by 70,000. Flagship’s Orbis, which is the only system of its kind, enables staff to work more efficiently and effectively because it provides a…
Flagship builds in-house repairs systemsRead More →
