January can be difficult. It shouldn’t be a surprise that stories abound about ‘Blue Monday’, the so-called most depressing day of the year. However, the beginning of the year can be a great opportunity to re-evaluate how we approach big issues and challenges. The custom of New Year’s resolutions has been with us for more…
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061 - January 2018
Telecetera Connect at Cheltenham Borough Homes
Cheltenham Borough Homes is using Telecetera’s Connect Enterprise mobile software for electrical testing (electrical installation condition reports); the housing provider’s team explain how they are getting on. What made you decide to go digital for electrical testing (EICR)? Shane Danson, electrical and mechanical supervisor, Cheltenham Borough Homes, said, “We’ve been asking for years to get…
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CityWest pioneers Stics contactless boiler servicing
CityWest Homes has reported that it is the first UK housing provider to introduce an innovative technology to transform how it services its boilers. Using the same contactless technology as payment and Oyster cards via a chip in each boiler, the new system from Stics Asset Control allows engineers to access all boiler information simply…
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Prodo Housing wins Accent self-service project
Prodo Housing, part of marketing agency Prodo Digital, is rebuilding Accent Group’s existing tenant portal, including revised income processes for rent payments and direct debits and a new approach to on-boarding new tenants. Prodo Housing won the online self-service project from Accent following a six-way pitch and a formal tender process managed by 3C Consultants….
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Using data to push the boundaries
In today’s interconnected digital world, housing providers’ boldest and smartest innovations are in data management, according to Thames Valley Housing and Semarchy. Challenges in housing What are the biggest challenges facing housing providers today? Is it keeping properties safe and residents healthy? Is it complying with government regulations? When and where to build new properties?…
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Using technology to combat rent reductions
With housing providers being forced to reduce rents by one per cent per year since 2016, the UK’s Institute for Fiscal Studies has calculated that this will equate to a 12 per cent reduction in real terms by 2019/20. Add the need to comply with this year’s GDPR legislation and housing providers are under ever…
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