CityWest Homes has signed a new five-year agreement with Orchard, including continuing investment in Orchard’s housing management software and its digital platform, as well as managed and hosted services. Kevin Adams, CIO, CityWest Homes, said, “By integrating our existing CRM system with Orchard’s new digital platform, we can provide sector-leading digital services to our tenants…
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061 - January 2018
Broadacres’ infrastructure refresh with Central Networks
Central Networks has completed a full IT infrastructure refresh at Broadacres Housing Association, based on Fujitsu servers and SSD drives, Veeam replication and Cisco switches. Faced with a disparate ICT infrastructure and ageing components, combined with deteriorations in the performance of its core business applications, Broadacres appointed Central Networks to lead a full infrastructure refresh….
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Housing Support Pro at Catalyst Choices
Warrington Borough Council’s Catalyst Choices care provider is now using Housing Support Pro’s software to streamline its support services. Although it is a newly-formed community interest company (CIC), Catalyst Choices inherited from the council a traditional business structure in need of modernisation and with fixed resource patterns. David Osborne, CEO, Catalyst Choices, said, “I knew…
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Midland Heart’s HCA data visualisation tool
Midland Heart has updated its free data visualisation tool with the full results from the Homes & Communities Agency’s (HCA) statistical data return from October 2017. The free tool allows any housing provider to make better use of the HCA’s annual data release on all the stock held by housing providers in England. James Jervis,…
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Darlington maps housing growth with Bluesky
High-resolution aerial photography from Bluesky is helping Darlington Borough Council to locate and identify previously undeveloped land parcels, producing maps for acquisitions and disposals, right-to-buy and tenancy agreements, way leaves and easements. Used in combination with GPS surveying, the Bluesky photomaps provide comprehensive ground detail, are up to date and accurately match the council’s Ordnance…
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RedKiteCRM at Gloucester City Homes
Gloucester City Homes is now using Microsoft Dynamics365 for its 24-hour Lifelink alarm service, alongside mobile CRM software from Resco. The software was implemented by RedKiteCRM within a very tight deadline. Paul Haines, head of IT, Gloucester City Homes, said, “RedkiteCRM’s combination of flexibility and technical expertise was very impressive and their agile approach was…
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