Housing repairs and maintenance contractor Mears Group is now using the Probrand Marketplace for all of its IT procurement. Mears had been working with a single supplier of IT hardware and software for several years and although Mears’ procurement team wasn’t dissatisfied with the relationship, it wanted to challenge the status quo and assess its…
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065 - September 2018
Livin app boosts digital transactions
Livin has revamped its tenant portal and seen digital transactions soar. Over 25 per cent of its tenants are actively using the app, with at least 60 per cent of transactions now carried out digitally, delivering tenant satisfaction levels of 98 per cent. Prior to the implementation of Housing Insight’s Pan Connect portal and app,…
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Stockport Homes aims to SweepUp its estates
Stockport Homes is one of the first UK housing providers to use Housing Support Pro’s new SweepUp software to maintain its estates. SweepUp includes problem reporting by tenants, notifications and detailed instructions to caretakers, time tracking and job scheduling, single ‘tap’ sign in on mobile devices, inventory and supply management, post-inspection reviews, and real-time and…
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The opportunity in housing energy
Across Great Britain, smart energy meters are being installed in every home to start the digital transformation of the way we consume energy. As with other sectors before, such as music, films and more recently financial services, the digitisation of a market significantly changes it, introducing opportunities for new services, players and transformed customer experiences….
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Compliance – Are you negating your asset risk?
When I was thinking about what to cover in a piece on compliance, it struck me that compliance may mean different things to different people. To the finance and housing departments, compliance may be about HCA governance and IDAs, while those involved in asset management would have a different definition. Well, as you’d expect, I…
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Designer Software’s new housing software start-up
New technology start-up Designer Software has just entered the social housing sector with the launch of a new ‘web-native’ housing management platform for smaller housing providers. Designer Software has been founded by Ian Thompson as CEO and Craig Brock as COO, both previously with Kypera; together they led the creation of the first fully Microsoft…
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