With over four million meters installed in the UK, multi-national manufacturer and supplier Secure Meters has a 30-year reputation of helping social housing customers’ better measure and manage their energy use. Our latest commitment to innovation has seen the business make a long-term investment in internet of things (IoT) solutions, and our plan is to…
Is housing warming up to smart controls?Read More →
065 - September 2018
What is digital transformation?
I recently asked a housing client to tell me how they planned to define ‘digital transformation’ to their team. Somewhat unsurprisingly, the answer was along the lines of, “It’s about using IT to make improvements to services and systems”. After a pause, I went on to draw out so much more than this from their…
What is digital transformation?Read More →
Stonewater appoints Hallnet for tenant self-service
Stonewater has appointed website and software development consultancy Hallnet to deliver a digital self-service platform for its tenants, based on Hallnet’s Active Housing system. The appointment is part of Stonewater’s digital investment to enhance customer experience, offer better connectivity and access, and enable tenants to engage with services at a time and place to suit…
Stonewater appoints Hallnet for tenant self-serviceRead More →
Creating a customer-centric future
In partnership with Housing Technology, Rackspace recently held a dinner for senior housing IT executives. During the evening, the conversations were centred around a wholesale move towards digital, for both tenants and housing providers. There’s an understanding across the sector that organisations must engage with tenants in new and modern ways. This has led to…
Creating a customer-centric futureRead More →
Torus residents on the alert with Housing Proactive
Torus has installed Alertacall’s Housing Proactive system in 2,000 of its properties to help its older residents. Individual Torus residents are typically given a phone with an ‘OKEachDay’ button on it. Residents press the OKEachDay button in their own time each day to demonstrate that everything is fine at their property. If the button isn’t…
Torus residents on the alert with Housing ProactiveRead More →
Ottawa Community Housing takes Kirona for mobile repairs
Ottawa Community Housing Corporation, the fourth largest social housing provider in Canada, is set to introduce dynamic resource scheduling and mobile working with the introduction of Kirona’s DRS and Job Manager software packages to replace their legacy systems. The contract is 130 Kirona DRS licences to cover Ottawa Community Housing’s entire repairs and maintenance team,…
Ottawa Community Housing takes Kirona for mobile repairsRead More →
