Digital marketing agency Prodo has just published ‘Shift! How to Make Channel Shift Happen in Housing’, specifically around how social housing providers should approach channel shift and digital transformation. Prodo surveyed hundreds of housing contacts in various roles and carried out interviews with senior housing professionals involved with channel-shift projects. The result is a comprehensive…
Prodo’s guide to channel shiftRead More →
068 - March 2019
Halton Housing trials Informetis AI & energy project
Halton Housing is working with AI and smart-energy start-up Informetis to trial a new method of ensuring its elderly and vulnerable tenants are safe using data from electrical appliance usage in their homes. Informetis is a spin-out from Sony’s former energy R&D division. Its aim is to enable the collection, analysis and reporting of electricity…
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Testing – A route to stress or success?
Why is it some people find testing software so difficult and stressful? In this article, I will look at not only some areas of best practice but also the pitfalls. Testing software implementations is a big thing! It’s important to get that out of the way. Too many times companies implementing new software treat it…
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Castleton Technology buys Deeplake Digital
Castleton Technology has bought Deeplake Digital, developer of the Communications Manager software, for an undisclosed sum. Reported to be complementary to Castleton’s existing suite of digital engagement solutions, the acquisition of Deeplake Digital and its Communications Manager software supports the provision of two-way SMS communication between housing providers and their tenants, as well as extending…
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South Lakes’ on-going gains from Mobysoft’s RentSense
South Lakes Housing has reported on how it has been using Mobysoft’s RentSense arrears management software since 2012 and almost halved its arrears. Simon Hughes, head of income, South Lakes Housing, said, “When we started using RentSense in 2012, we had generic housing officers and they were having to check all 3,000 accounts, which was…
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Aareon’s housing & repairs software available through CCS
Aareon UK has been awarded supplier status on the Crown Commercial Service’s new data and applications solutions framework (RM3821). Within the CCS framework, Aareon UK has secured a position for resource planning and management solutions, including financial and commercial (Lot 1A) and environmental and planning, including housing management and housing repairs solutions (Lot 2B). The…
Aareon’s housing & repairs software available through CCSRead More →
