Newport City Homes has migrated its on-premise Cadcorp mapping software to the company’s new cloud-based hosted service. Newport City Homes first started using Cadcorp mapping technology in 2010, installed and hosted on its own local infrastructure and managed by the housing provider’s in-house staff. Following Cadcorp’s announcement of a cloud migration path, Newport City Homes…
Newport City Homes moves to Cadcorp’s cloud-hosted mappingRead More →
068 - March 2019
How low can you go?
My experience working with social housing providers regularly highlights what a huge challenge it is to be a ‘good’ landlord. Against a backdrop of regulatory change, budget cuts, skills shortages and the pressure to modernise, IT departments and digital teams struggle to provide the levels of customer service and employee satisfaction needed to deliver a…
How low can you go?Read More →
Vivid’s insights with Hitachi Solutions & Power BI
Vivid Housing has recently enlisted the help of Hitachi Solutions, Microsoft and Richmond Systems to create a proof-of-concept of a real-time, business analytics dashboard. As a precursor to the project, Vivid realised that it wasn’t getting maximum value from its data and identified a service-desk system to use as a test bed for Microsoft Power…
Vivid’s insights with Hitachi Solutions & Power BIRead More →
Teign Housing moves to Civica Cx for housing & assets
Teign Housing has gone live with Civica Cx as its new web-based housing and asset management platform to drive its digital agenda. Civica Cx will cover a large number of areas across Teign Housing’s operations including contacts and assets, CRM and communications, arrears and voids management, repairs and planned maintenance, servicing and inspections, complaints and…
Teign Housing moves to Civica Cx for housing & assetsRead More →
Robotic process automation in housing
Vantage’s operations director, Rob Bryan, reports on the company’s recent strategic repairs and maintenance directors’ forum covering artificial intelligence and robotic process automation, hosted by David Bolton, director of property services at Yorkshire Housing. Housing providers are increasingly looking at artificial intelligence to streamline processes and reduce costs, with robotic process automation evolving as the…
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Driving efficiencies in housing
With a shortage of almost four million affordable homes in the UK and existing social housing properties hitting the headlines, the UK’s housing providers are under severe pressure. It is estimated that one in three homes in England are classed as ‘non decent’ and don’t meet the basic government standards for what is deemed as…
Driving efficiencies in housingRead More →
