Castleton Technology is one of the fastest-growing technology providers in the social housing sector and is arguably one of the largest. Yet, its rapid growth has not been without problems, and despite an impressive track record for innovation, the company remains widely misunderstood. Housing Technology puts Castleton CEO’s Dean Dickinson under the spotlight and discovers…
Bringing IT all together – An interview with Castleton TechnologyRead More →
069 - May 2019
Financial dashboards – Using graphics to monitor and understand finance
Many organisations face the challenge of communicating complex financial information to their board and other stakeholders. This is particularly important given the need to understand risk in mergers and acquisitions as well as planning major developments and on-going operations. This article explores the use of interactive graphics and dashboards to monitor performance and understand complex…
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Mobile-centric, zero-trust security
Mobile working can help housing providers deliver a more engaging, customer-centric service based on the principles of convenience and self-service. For instance, mobile technology has the potential to reduce the amount of time tenants are left waiting for repairs and home improvements by giving workers the ability to diagnose tenants’ problems remotely, and then calling…
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Creating trust & transparency in repairs
The online revolution has introduced consumers to a plethora of new instant, connected services. Companies such as Amazon, Deliveroo and Uber have created on-demand, transparent and connected experiences, putting customers at the centre of their services, and giving them control, reassurance, convenience and, overall, building trust. They are setting the benchmark for all sectors and…
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Network Homes signs with Hyperoptic for gigabit broadband
Gigabit broadband provider Hyperoptic is set to supply around 20,000 Network Homes’ properties with direct fibre broadband. Network Homes’ tenants will have a choice of packages with speeds up to 1Gbps (1,000 megabits per second), which Hyperoptic said is over 21 times faster than the UK average. The deal with Hyperoptic will cover Network Homes’…
Network Homes signs with Hyperoptic for gigabit broadbandRead More →
IT as catalyst or enabler?
The ubiquity and pervasiveness of IT in business today presents a dichotomy when it comes to an organisation’s strategic planning; like the chicken and the egg, should IT dictate your business plan or should it be a vice versa? Having been a finance director at five housing providers, three of which involved me acting as…
IT as catalyst or enabler?Read More →