HomeServe is now using Fast Lean Smart’s mobile scheduling and route planning software for its boiler installations division, with the result that it is getting to its customers 25 per cent faster than before. Richard Wilson, IT director for boiler installations, HomeServe, said, “We had previously always relied on the personal knowledge of our planning…
HomeServe becomes fast, lean and smartRead More →
070 - July 2019
Data insights & learning from retailers
Four out of five adults in the UK now own a smart phone, with the average person spending one day a week online. As a consequence, the amount of information we share about ourselves – our likes, dislikes, spending habits and places we go – is being regularly analysed by companies who want to know…
Data insights & learning from retailersRead More →
Better by design
Today’s housing providers face the combined challenge of increasing tenant demand and reduced budgets. Cloud-based technology, AI and automation are providing the answers, improving services for tenants and the way they interact with providers but just as important is how we interact with the technology, as users or customers. Software developers now spend as much…
Better by designRead More →
The future of housing management systems
Housing Technology asked experts in housing management systems (HMS) from Civica, Northgate Public Services and Shaw Consulting about the role of HMS in today’s IT and business operations and what to look for when selecting and implementing a new HMS. The latest HMS Commenting on the difference between today’s latest HMS compared with many housing…
The future of housing management systemsRead More →
Why bad data is a big issue for AI
Google’s CEO, Sundar Pichai, has predicted that, “AI will have a more profound impact than electricity or fire” which is quite a write-up given the impact of both these discoveries. But behind every new star there’s always a kingmaker and in the case of AI, that kingmaker is data. For AI to prove as transformational…
Why bad data is a big issue for AIRead More →
MRI Software buys Engage Property Technology
MRI Software has bought Engage Property Technology, a self-service housing portal provider. Prior to the acquisition, Engage was an established MRI partner, first integrating with MRI’s Qube property management software more than two years ago. The acquisition is intended to bolster MRI’s existing integration between its back-office solutions and Engage’s online portals and provide more…
MRI Software buys Engage Property TechnologyRead More →
