Alertacall has developed an IoT-based device to monitor temperature and humidity in individual properties, giving housing providers automated early alerts to signs of fuel poverty and unhealthy living conditions. Running on five-year batteries and operating without the need for a mains connection or wi-fi, Alertacall’s Envosense device records data every hour and uploads it to…
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071 - September 2019
Changing chairs at Bath Group
Radian Group’s assistant director of technology and innovation, Sheila Starr, has taken over the chair of the Bath Group from Longhurst Group’s director of IT, Darren Ryland. The Bath Group (Business and Technology in Housing) was set up six years ago with the aim of providing a way for larger housing providers (those with 10,000+…
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PIMSS-Castleton secure Connect Housing
Connect Housing has selected an asset management and housing solution from PIMSS Data Systems and Castleton Technology, the first client win after the start of the two software providers’ strategic partnership earlier this year. The complete overhaul by Castleton of Connect Housing’s IT systems will support the transformation of the organisation’s service and business enhancement…
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The (delayed) rise of the machines
At a recent lunch with senior executives from housing providers, the conversation started with all the excitement around the potential of AI, including automated translation for tenants not confident in English, the identification of stress or emotion in conversations to prompt interventions, predictive maintenance, energy efficiency and the value of identifying and acting on what…
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Would you like a receipt for that?
Digital technology has the potential to re-define the relationship between housing providers and their customers. It determines their access to information, ability to book services and their overall experience with their landlord. Silva’s strategic plan sets out a commitment that 80 per cent of customer-initiated transactions will be conducted online by 2021, from a starting…
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Swift work at Yorkshire Housing
As a small diversion from Housing Technology’s usual coverage, Yorkshire Housing has been doing its bit to help with the survival of the swift, an enigmatic bird that spends most of its life in the air, feeding, drinking, bathing and even sleeping on the wing, only landing to nest. The species has always relied on…
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