Scottish Borders Housing has gone live with a new Agile customer app. Supported by Castleton Technology, the MySBHA app enables tenants to carry out simple transactions themselves such as raising repairs, paying their rent and changing their account or personal details. Julia Mulloy, chief executive, Scottish Borders Housing, said, “The launch of MySBHA is part…
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072 - November 2019
Go Westward for digital transformation
Like many housing providers, Westward Housing has been reviewing and re-planning its digital transformation programme. We believe that digital transformation is a much wider concept than merely ‘channel shift’ or ‘digital by default’; it should be all encompassing, applying digital to everything we do. With the help of 3C Consultants, our digital journey began in…
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A day in the life at Coastal Housing
I’ve worked at Coastal Housing for over seven years and over six of them I’ve spent in the IT department. Back in July this year, I was promoted to be team leader of our business partner team which had just been expanded to include two others – the ‘team’ had been just me for a…
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Uncertainty and opportunity
I’m sure I don’t need to set out the political and economic issues we currently operate within. I certainly have no intention of commenting on them, except to highlight that uncertainty seems to be everywhere. In an uncertain world, certainty is exceptionally valuable and there are opportunities here. One of those opportunities is to review…
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Kirona rebrands as Advanced
Kirona has rebranded itself as Advanced following its acquisition in April 2019. Nathan Ollier, general manager for field services, Advanced, said, “We have made great progress in moving the Kirona business into Advanced over the past few months. We can now mark the conclusion of the integration activity with Kirona adopting the Advanced brand.” Amanda…
Kirona rebrands as AdvancedRead More →
A bird’s eye view of the future
Drone surveying is the latest technology to empower stock condition assessments and support both surveyors and asset managers in their day-to-day work. Scaffolding, ladders, cherry pickers – these are all bits of kit which instil fear into the minds of health and safety managers. But they’re necessary pieces of equipment for completing full maintenance and…
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