Thirteen Housing Group has completed the installation of a new storage and disaster recovery infrastructure from Synapse360, based on Dell EMC and Zerto software and hardware. Hassan Bahrani, senior network & infrastructure manager, Thirteen Group, said, “When our core storage infrastructure started to show its age, with diminishing performance and increasing maintenance costs, it was…
Thirteen’s Synapse360 storage & DR infrastructureRead More →
072 - November 2019
Bernicia goes live with new Aareon HMS
Bernicia Group has gone live with a completely new housing management system from Aareon, following its earlier merger with Four Housing Group and subsequent need for a single, up-to-date suite of software. Dave Pickard, executive director of customer services, Bernicia, said, “Our overall aims were to acquire a new housing management system that would reduce…
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Business intelligence is not predictive analytics…
Business intelligence (BI) and predictive analytics are common phrases you hear thrown around the office. People often think that predictive analytics are part of BI, but this isn’t the case. Sometimes you might hear BI and predictive analytics used interchangeably when in reality they are very different tools. Most organisations are very data-driven these days,…
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Chatbots – AI hype vs. reality
We’ve all seen the alarmist robot headlines and hyped supplier claims about how the fourth industrial revolution will change the nature of employment for humans and the way our communities are organised. But most of the AI that we currently see has been in passive technology in retail-driven areas where there is a wealth of…
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Dynamics and third-party integration
Omfax Systems and Touch-Base have been working together to provide housing customers with repairs and enquiries diagnostics software for over 20 years. The two companies became one this summer, and the first thing we did was to address a slight change in the market that we’ve been noticing over the past two years. Keyfax as…
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Wheatley supports vulnerable tenants with Civica’s MultiVue
Civica’s MultiVue master data management software is now being used by Wheatley Group to join the dots between its disparate data sources to provide a complete, accurate and shareable view of their tenant data. Wheatley Group decided to implement MultiVue to merge and match data, eliminating duplicates and creating a ‘golden view’ of each tenant….
Wheatley supports vulnerable tenants with Civica’s MultiVueRead More →