Digital enablement solutions are already delivering tangible business advantages in social housing, from enhancing customer communications and services to improving organisational efficiency and managing the impact of universal credit. The sector is starting to see real benefits from the data and intelligence it’s gathering, as more and better data is helping drive business transformation based…
How CRM is the new ‘core system’ for social housingRead More →
072 - November 2019
It’s time to think small – Grassroots innovation in housing
Harry is a consultant working in London, and on most Thursday evenings, up until a few weeks ago, he’d go to bed hungry. Thursdays are when his company’s senior directors are in the office and he, along with his colleagues, is careful to ensure he shuffles home at least five minutes after the last director…
It’s time to think small – Grassroots innovation in housingRead More →
The internet of things in housing
Housing Technology interviewed experts on the internet of things (IoT) from BT Enterprise, Comms365, iOpt, Northgate Public Services and Shaw Consulting on the ways in which IoT could help housing providers and their tenants, how to go about introducing an IoT programme and deriving useful data from it, and dealing with a plethora of different…
The internet of things in housingRead More →
Technology procurement – Cheaper isn’t always better
Housing Technology asked a panel of finance and procurement experts from Aareon, Ark Consultancy, CJC Procurement and Itica for their views around the idea that ‘cheaper isn’t always best’ when it comes to IT procurement and the subtleties of balancing quality versus price. The risks of low cost Commenting on the key risk factors associated…
Technology procurement – Cheaper isn’t always betterRead More →
Rotherham Council collects £1m arrears with RentSense
Faced with a rental income collection rate of 96 per cent, Rotherham Council is now using Mobysoft’s RentSense software to prioritise its arrears case. Paul Elliot, business and commercial manager, Rotherham Council, said, “Before choosing RentSense, we completed a thorough review of our income collection processes. We benchmarked our performance against 72 other organisations and…
Rotherham Council collects £1m arrears with RentSenseRead More →
MTV’s ‘data fluency’ with NGData
NGData has been working with Metropolitan Thames Valley (MTV) on ‘data fluency’ to optimise systems integration and improve operational efficiency. This follows the housing provider’s formation from the merger of Thames Valley Housing and Metropolitan Housing Trust last year which resulted in over 300 business applications needing to be either integrated or mothballed. MTV chose…
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