Vericon Systems has launched BCM:Connect, an intelligent universal device which monitors a boiler’s health and status in real time and predicts when it might fail to allow preventative maintenance. Targeted at housing providers and those with responsibility for tenants’ welfare, the device records and sends intelligent performance data to the cloud or an internal management…
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073 - January 2020
From technophobe to IT trainer – My journey to becoming a digital devotee
When I started working in PA Housing’s customer contact centre in Leicester three years ago, I was a complete technophobe – I didn’t even know how to use Excel. I’ve now helped on organisation-wide CRM projects and am helping to build a chatbot. I’m also the person who liaises between residents, staff members and the…
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Ready for the digital switchover?
The trouble with long deadlines is they lure you into a false sense of security. When BT first announced in 2015 that analogue telephony would be phased out from 2020 and switched off completely by 2025, it probably seemed like an age away. Almost five years on, how prepared are we for what will be…
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Community Fibre upgrades social housing broadband
Community Fibre, a social housing-specific broadband provider, has announced an upgrade of its full-fibre packages available to housing providers, primarily in London. The new packages range from 1Gb/s (£50/month) to 50Mb/s (£20/month), which the company says are the most affordable and competitive rates in London. Graeme Oxby, CEO, Community Fibre, said, “Broadband has become an…
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Interview with Central Networks and Technologies
Modern IT is evolving at a faster rate than ever before, and new technologies are transforming services and customer expectations. Almost every organisation is focusing time on digital transformation; whether it’s improved customer communication channels or process automation, everyone is developing new ways of working. This added pressure on IT departments detracts from the management…
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A social snapshot of IoT
20 years since physical devices were first commercially connected to the internet via sensors, the internet of things (IoT) is now a daily reality in most of our lives. Millions of web-connected ‘things’ can now be monitored remotely, with relentless data streams organised to aid or dictate machine or human decision-making. This trend is set…
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