Our decision to remove Citrix and our thin-clients and replace them with laptops was completed just a few months ago. That decision, along with our implementation of Microsoft Teams has seen staff being able to work from home with the minimum of fuss and very few problems. The recent replacement of our firewall to give…
Good suppliers and bad suppliers at TrivallisRead More →
075 - May 2020
Smart technology can help tenants through challenging times
Coronavirus has turned everything we take for granted upside down. Time-travellers from a year ago would take one look at the headlines and believe they had landed in the middle of a dystopian novel. For the most vulnerable people in society who already had more than their fair share of problems such as health conditions,…
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Supporting tenants through Covid-19 lockdown
The housing sector has seen a boom in the use of mobile apps and online portals in recent years, allowing tenants to update their personal details, report changes in their circumstances, manage rental payments and book property repairs themselves from a PC, phone or tablet. But as the Covid-19 lockdown continues to bite, is it…
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MRI acquires Orchard and Castleton Technology
In a flurry of activity in late March and early April 2020, US-based MRI Software has bought two of the UK social housing sector’s leading software providers, Orchard and Castleton Technology, the latter pending shareholder approval. MRI Software bought Orchard Information Systems at the end of March 2020 in order to extend its reach in…
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Can robots help housing providers through the coronavirus crisis?
Coronavirus is forcing housing providers to consider how they interact with tenants virtually and exposing holes in their current technology infrastructures. While this may prompt a greater urgency for digital transformation, RPA (robotic process automation) could solve some of today’s issues and be implemented today, even while offices are closed. What is RPA? Robotic process…
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Aiming for business as usual…
As we’ve reported throughout this issue of Housing Technology, our impression is that most housing providers, IT suppliers and their staff are coping admirably well with the impact of coronavirus on their operations. Housing providers’ widespread adoption over the past few years of web-based business applications and cloud/hosted IT services has meant that they have…
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