Squared, formerly Luton Community Housing, has signed a five-year contract with Castleton Technology for a complete migration of its existing systems to a fully hosted, integrated set of solutions based around Castleton Community. Launched last year, Castleton said that Community is designed for smaller housing providers who often struggle to find software that caters to…
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075 - May 2020
Kingdom Housing’s new reality with DtL Creative & XMReality
Kingdom Housing is the first to use new augmented reality (AR) technology to help fix tenants’ routine repairs without needing to set foot in their homes, through a partnership between DtL Creative and Swedish-based XMReality. The technology allows the housing provider’s operatives to be virtually present in a tenant’s home, to see the issue in…
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Kick ICT’s remote finance deployment at Viewpoint Housing
Source: Kick ICT At Kick ICT (formerly Castle Computer Services), we have been delivering business solutions, network infrastructure and IT support to organisations for almost 40 years. As a ‘cloud-first’ mobile business, we can operate all our systems remotely which has been important to ensure the continuity of our services to customers. One example of…
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Testing Coastal’s payment plan
Coastal’s head of community housing had an idea to help our community housing officers (CHOs) with arrears and came to me to help find that solution. We had some demos of current systems and we visited a few other HAs, yet we didn’t find anything that suited how we wanted to work. We sat down…
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Silva Homes – Refocused digital transformation during lockdown
Over the last two years, we’ve been trying to fundamentally transform the way Silva Homes works and technology is at the heart of this change. We have launched a new website and digital platform and replaced and upgraded several core systems. We have also redesigned our IT team and introduced a dedicated transformation team including…
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Lessons in digital inclusion from our own social isolation
The prospect of up to six months of social isolation has immediately drawn attention to connectivity in people’s homes. That attention has been largely focused on the high bandwidth needs of entertainment, social engagement and working from home. The communication networks have all come out to share their network loading data and explain to us…
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