First thing’s first – I don’t think anyone could have done anything to prevent the level of disruption we are currently facing. No amount of preparation could give adequate protection from a ‘once in a hundred years’ event. No amount of planning, stocking or preparing was going to cut it. Saying “we’re not prepared” applies…
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075 - May 2020
Rapid IT deployment at One Manchester
Across One Manchester, different teams have been coming together to ensure that we can continue to provide key services to our customers and to support our colleagues through any challenges. Our contact centre is now working from home and is fully operational, and in less than three days we completed a proof of concept for…
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Re-imagining digital
By the time you read this, will we be back at work and heading towards normal? At the moment, none of us knows, but that doesn’t mean we can’t be more proactive and anticipate more disruption and consider how technology can help. An economic shock will follow; experts are arguing whether it is a V-…
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Standardised IT integration for M&A success
Political and economic uncertainty has contributed to the UK social housing sector undergoing significant consolidation during recent years. A large number of mergers and acquisitions have taken place in an attempt to save costs and create efficiencies. A great deal has already been written about the role that IT plays in housing M&As. The main…
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Remote go-live for Fife Housing
Despite Covid-19, Fife Housing has gone live remotely with the first phase of its implementation of Aareon QL Housing Management and Aareon 1st Touch Mobile. Nicki Donaldson, chief executive, Fife Housing, said, “We are delighted to have been able to deliver the first phase of our digital transformation in spite of the challenges of the…
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Itica’s IT survey raises £2,000 for The Big Issue
During March, Itica ran a survey on ‘The future of ICT in social housing’, donating £10 for each fully completed submission plus a further donation to bring the total to £2,000 for The Big Issue Foundation. Stephen Robertson, CEO, The Big Issue Foundation, said, “We would like to thank Itica for a very generous donation…
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