Welsh housing provider Ateb Group (formerly Pembrokeshire Housing) has achieved absolute compliance across all key areas for 2019/20 as part of its digital transformation programme, based on software from Propeller Powered for real-time reporting across its entire operations. Ateb started working with Propeller Powered in 2019. The software supplier was initially appointed to focus on…
Propeller Powered compliance at Ateb GroupRead More →
080 – March 2021
Barcud goes live with ActiveH
Barcud (formerly Tai Ceredigion Cyf and Mid Wales Housing) went live with its new ActiveH housing management system from MIS-AMS in July 2020 despite the challenges of the lockdown. Alongside ActiveH, Barcud has also opted for the software provider’s mobile working, asset management and contractor modules. Gavin Harvey, assistant director of ICT and business improvement,…
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Riverside’s pandemic project for digital inclusion
To combat the effects of coronavirus, Riverside has been rolling out 100s of pieces of IT kit to help our tenants, with the aim reducing social isolation by getting them online to stay in touch with family and friends. As part of this, we identified a need for further digital training for residents, using our…
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Transforming the customer experience at CHP
In 2018, we started an ambitious programme to transform the way CHP operates. We’d already earned a reputation for being a high-performing housing association but we wanted to go further and provide a consistently great customer experience. In order to achieve this, we recognised that a complete overhaul of our existing processes and use of…
Transforming the customer experience at CHPRead More →
Using data & intelligence to support your tenants better
We shouldn’t underestimate the power of data. But what data do you need, for what use, and how do you use it effectively? Data on its own means very little, but collating data in the right way is very powerful. It provides an overall picture of where things are now, the trends, the context of…
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Sutton’s IoT plan for vulnerable residents
As a result of the pandemic, demand for social care support is increasing as people recover from the virus or suffer from adverse mental health. Here at Sutton Council, over 70 per cent of our budget is spent on social care and supporting the borough’s vulnerable children and adults – this includes our social care…
Sutton’s IoT plan for vulnerable residentsRead More →
