Fife Housing Group has joined many of its Scottish peers in choosing Mobysoft’s RentSense software to improve its financial performance through reduced arrears. Beverley Graham, housing manager, Fife Housing Group, said, “At the moment, a great deal of our housing officers’ time is spent trawling through individual rent accounts, even though some don’t need any…
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080 – March 2021
Northgate Housing at Colchester Borough Homes
Colchester Borough Homes, a subsidiary of Colchester Borough Council, has implemented a new housing management system from Northgate Public Services to give its tenants better access to more digital services. Managing the project remotely owing to the pandemic, NPS worked in partnership with CBH and the council to ensure NPS Housing went live in under…
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MRI Software launches Resident Voice Index
MRI Software has announced that it is starting a year-round survey and campaign to capture data about the lives of social housing tenants and satisfaction with their housing. The software company’s Resident Voice Index will collect self-reported user data through a series of surveys and polls. Tenants who wish to participate will share their views…
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Interview – Vivid changes with Teams Direct Routing… and headsets
Gamma’s public sector director, Sam Winterbottom, interviewed Rob Poyser, Vivid Homes’ infrastructure operations manager about the housing provider’s use of Microsoft Teams Direct Routing. In the January 2021 issue of Housing Technology, we looked at how Microsoft Teams has provided an easy route by which housing providers can adopt unified communications as a service. We…
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Competing for space
Using market data to avoid being outflanked and build better homes As you probably know, there are around 1,400 housing associations in the UK and close to 400 local authorities, not to mention thousands of private development and investment companies, all of whom are competing to build the best possible homes for their respective markets….
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Hafod Housing & Aareon – Re-imagining transformation
The phrase ‘digital transformation’ can conjure up a futuristic ideal of fully mobile operations and AI-driven processes that allow systems users to execute business processes at the click of a button with the maximum of efficiency. Some would have you believe that this future is already here! Arguably, we’ve all been engaged in digital transformation…
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