The housing sector is heavily regulated, with housing providers required to support and improve the lives of tenants while meeting a number of regulatory requirements. It’s therefore vital to keep on top of areas such as finance, maintenance and repairs, tenancies and voids, contractors and partner agencies and much more. Many housing providers cite difficulties…
Getting value from your dataRead More →
082 - July 2021
Getting practical with the internet of housing
The business case for the adoption of an ‘internet of housing’ strategy by housing providers is now well-proven after numerous trials (see our archive at housing-technology.com), predicated on the installation of IoT devices in tenants’ homes and communal areas coupled to back-office analytics and reporting software. The next stage in the widespread adoption of IoT…
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Aareon acquires Fixflo
Aareon AG has bought housing repairs and maintenance software provider Fixflo for an undisclosed sum. Commenting on its acquisition, Aareon said that Fixflo offers a “best-in-class SaaS solution” that connects housing providers, tenants and contractors on a dedicated platform for repairs and maintenance. Fixflo was started in 2012 and its software is now used to…
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Culture in the post-pandemic workplace
The importance of culture and the softer, people management skills have never been more in the spotlight than they are now. From my position as people and strategy director at Orbit, that’s a good thing, and the silver lining to our current situation. But will companies continue this approach as we exit the pandemic? I’d…
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Netcall’s low-code tenant platform
Netcall has launched Tenant Hub, a housing-specific case management framework combined with a self-service tenant portal. Powered by Netcall’s Liberty platform, Tenant Hub uses Liberty Create’s low-code capabilities, with integration to Liberty’s omnichannel contact centre solution. Unlike traditional CRM systems and other off-the-shelf solutions, Netcall said that its low-code platform works in tandem with housing…
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Mobysoft’s income maximisation at Teign Housing
Teign Housing has been using Mobysoft’s ‘income maximisation’ service as an adjunct to its continuing use of the software provider’s RentSense software. The housing provider originally installed RentSense in 2019 but was hesitant about renewing it after 12 months owing to some initial data-feed problems from Teign Housing’s new housing management system into RentSense. Amanda…
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