We all aspire to be light on our feet, increase the pace of change, fail fast and adopt cloud computing, but are traditional procurement methods and routes to market holding us back? Or is the old guard standing fast? Having had a commercial role for nearly 30 years, I’ve seen many different procurement processes in…
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083 - September 2021
Managing your digital risks
What steps can housing providers take to protect their digital infrastructures from cyber risks? In today’s world, digital transformation isn’t something any organisation can afford to neglect. On the whole, housing providers haven’t been seen as particularly tech-savvy, but with the pandemic pushing them into remote working, they have emerged digitally stronger. However, while digitalisation…
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Driving digital transformation with better UX
As we write another quick message on WhatsApp or tap a virtual button to pay for groceries on our phone, it’s easy to forget how far these technologies have come, even in the last decade. Not so long ago, most digital services, and particularly business management systems, were the preserve of technical specialists. In many…
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A clear and present danger
For many boards and executives, cyber security is a matter for the IT crowd. It’s mildly interesting, and we read the news with mixed horror and fascination about ransom attacks on large companies. It’s probably there somewhere on the risk map and gets occasional attention from the risk and audit committee. But recent events have…
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Dorset’s housing services transform with Huume
Dorset Council has partnered with Huume to implement homelessness, housing register, lettings management and performance-monitoring services based around a single shared specification. The Huume platform is built around people and cases relating to each individual, ensuring that the customer journey between different housing functions is seamless, with a similar look and feel to gov.uk online…
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Launch of Checkboard for faster tenant onboarding
Checkboard has been launched to give housing providers a faster and more accurate way of onboarding new tenants, covering tenant identification, anti-money laundering, credit checks, affordability and open banking APIs. James Owusu, founder, Checkboard, said, “We’re building trust one check at a time. The whole system where tenants have to prove who they are and…
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