Clixifix has announced that Believe Housing, Metropolitan Thames Valley Housing and Trafford Housing Trust are now using its defects and repairs digital platform to fix tenants’ problems faster and more efficiently through seamless communications between tenants, housing providers and contractors. Maureen Haley, development project support, Believe Housing, said, “Before we started working with Clixifix, queries…
Housing providers sign up for Clixifix defects and repairs platformRead More →
088 - July 2022
Becoming lean and scalable in 2022
It’s no secret that the UK’s housing providers are under strain. Despite the fact that they’re responsible for approximately 10 per cent of the UK’s total rental stock, they’ve fallen victim to a series of budget cuts, while the increasing cost of living and the pandemic have placed ever-greater demands on their services. The need…
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Riverside rolls out 1,500 Switchee IoT devices
Riverside Group is installing 1,500 Switchee smart thermostats in its tenants’ homes following a successful pilot of the IoT technology. Data from the Switchee devices, sent via the mobile phone network to the cloud, enabled Riverside to remotely assess its properties’ performance and triage any problems. By sending surveys to customers through Switchee’s built-in communications…
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Rooftop gets 400 tenants out of debt with RentSense
Rooftop Housing’s income team has reduced its arrears by £400,000 and helped almost 400 tenants out of debt after using Mobysoft’s RentSense software for a year. The housing provider implemented the software as part of its three-year strategy to maximise income collection and focus on prevention, early interventions and support. Rachael Robinson, head of income…
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FSI joins MRI Software
Facilities management software provider FSI is now part of MRI Software. FSI’s widely-used Concept Evolution software will now be marketed as MRI Evolution. James Massey, managing director of facilities management, MRI Software, said, “Integrating FSI with MRI Software strengthens both organisations’ ability to support facilities management teams by delivering an enhanced technology platform to maintain…
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Inside recruitment – Attracting & retaining the best staff
There can be no denying that the pandemic had lasting repercussions on many aspects of people’s daily lives. This is especially true for those of us who work in offices where the landscape was forced through unparalleled change in a relatively short timeframe. In our niche housing IT market, remote-working roles were scarce and usually…
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