Localz has been chosen by housing services provider Ian Williams to power its planned and responsive repair services. The Localz platform enables automated customer updates, live operative tracking and real-time feedback around service appointments, all via a management dashboard connecting Ian Williams’ field-based staff and office workers. The housing services provider has chosen to implement…
Localz powers Ian Williams’ responsive & planned repairsRead More →
089 - September 2022
Collaborating with Gen Z
The way we work has changed. While calling this new reality a ‘new normal’ is a cliché, we can’t ignore how the pandemic acted as a catalyst for change. Flexible or hybrid working, once an added benefit, is now expected by most employees. In particular, the differing priorities of the younger generation of workers are…
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Agile vs. waterfall – A choice between flexibility and control?
Traditional waterfall-based projects promise successful outcomes through meticulous planning and tight control of the scope and risks, but it’s a promise that isn’t always fulfilled. The famous quote that, “No battle plan survives first contact with the enemy” neatly sums up the problem with waterfall in situations where the detail of requirements isn’t entirely clear…
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Tackling the digital skills gap
Housing providers’ digital transformation projects could be at risk due to the challenge of recruiting and retaining the right skills. Tim Cowland, a senior consultant at Socitm Advisory, looks at how the sector is responding. Staffing, upskilling and retention One issue that consistently comes up in the conversations that we have with senior housing professionals…
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IntoZetta’s data in housing annual survey results – Part three
Earlier this year, IntoZetta contacted many of its software and services customers and organisations from the broader social housing sector, asking them to complete a survey regarding the use of data within housing providers. The first sets of results were published in the previous two editions of Housing Technology. In this edition, we’re looking at…
IntoZetta’s data in housing annual survey results – Part threeRead More →
Aico launches AudioLink+
Aico has launched the second version of its award-winning AudioLink technology to make it easier and faster to access real-time data from Aico’s alarms via its free AudioLink+ app. With the average time to take a report taking around five seconds, the Aico app generates a simple-to-read, colour-coded report on a range of alarm data…
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