Brendan Sarsfield, the former CEO of Peabody and now a strategic advisor at NEC Software Solutions UK explores how technology can create a new type of shared ownership and drive resident engagement. When you work in the complex and challenging world of social housing, you know it’s about the property, the people and how they…
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089 - September 2022
Cyber-attacks and reputation management
When cybercriminals strike, it’s easy for housing providers to forget the impact a breach can have on their tenants as they focus their energies on restoring IT systems. Housing providers might not seem to be obvious targets for cybercriminals, but they appeal to them for several reasons: They hold a treasure chest of personal data;…
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Driving down disrepairs with data
As the colder months creep closer, how can housing providers use sensor technology to target disrepairs and establish healthier homes? In 2018, 17,000 people died because they couldn’t afford to heat their homes. And the following year, four million properties were found to fall short of the minimum requirements of the Decent Homes Standard. Sadly,…
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Aareon’s QL Yuneo customer collaboration programme
Our customers have been collaborating with us from the start of QL Yuneo’s development journey, using our senior leaders’ strategic workshops as part of a pioneering programme to give our UX/UI experts and product owners an insight into our customers’ aspirations. The strategic workshops involve CEOs and directors as well as expert users, enabling strategic…
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Crucial connections
Better connected homes and communities, enabled by smart technology, are the key to tackling the major challenges ahead for social housing. If we’ve learnt anything from the past two years, it’s the power of collective action during a crisis. The way communities, housing providers and local authorities pulled together during the pandemic showed the real…
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2023 & beyond – What’s next?
Housing Technology asked housing experts from Civica, FLS – Fast Lean Smart, Manifest Software Solutions and NEC Software Solutions for some of their ideas and predictions for which new business and technology areas housing providers should be considering in the short- and medium-term. Disruption and innovation Helen Rogers, product director at Civica, said, “With the…
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