Housing providers have suffered a spate of cyber-attacks in recent years, some of which have been high-profile, headline-making cases. Cyber criminals target our sector attempting to pillage the vast amounts of personal data held by housing providers and, in some cases, have held the housing provider to ransom. The most common cyber attacks Since June…
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090 – November 2022
Digitalising retrofits with SHDF & HomeLink
Housing Technology interviewed Sam Collier, sustainability and ethics lead at HomeLink (Aico), to find out about the Social Housing Decarbonisation Fund (SHDF) and how the inclusion of digitisation can support decarbonisation. The SHDF is a £3.8bn fund for improving the energy efficiency of social homes in England. All applicable homes with an EPC rating of…
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Tips for improving care and support
Caredig, a Swansea-based housing provider whose name means ‘kind’, offers some tips for using technology in a way that keeps people and relationships at the heart of their work. Help staff transition away from pen and paper When we first started working with Housing Insight (our software consultants) three years ago, we were looking for…
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Broadacres Housing takes on Salesforce
Broadacres Housing has opted for Salesforce to improve its money advice service, with the aim of helping to maintain its tenancies and supporting tenants with the current cost of living crisis. Mark Birch, head of ICT, Broadacres Housing, said, “Many of our residents are working, but given the current economy, some of them may still…
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It’s all about your data…
The importance of accurate and reliable data is, once again, a key message from the Regulator of Social Housing’s latest sector risk profile (SRP). The focus for 2022 has shifted slightly. When it comes to data integrity, the RSH isn’t just looking for up-to-date information that gives assurance on stock safety or helps boards to…
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Big brother, dinosaurs and tech in housing
I know someone who simply refuses to get a smartphone. She insists that she doesn’t need such a device and is deaf to the argument that she is missing out on some very beneficial technology, not to mention the fact that many of our everyday transactions, such as banking and GPs’ services, are migrating fast…
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