A joined-up approach to governance is essential for housing providers to achieve better operational performance and regulatory compliance. Most housing providers understand the importance of good governance and how it is necessary for them to operate. Every organisation is gathering increasing amounts of information about their goals, risks, actions and performance but they need a…
Golden threads and joined-up governanceRead More →
090 – November 2022
Joseph Rowntree Housing’s Civica housing and finance platform
Joseph Rowntree Housing Trust is implementing Civica’s Cx Housing Management, Cx Asset Management, Civica Involve and FinancialsLive in a new five-year agreement. Civica’s cloud-based software and customer portal will be used by the housing provider to engage with residents better, improve asset management and extend its digital transformation. FinancialsLive provides a seamless experience across the…
Joseph Rowntree Housing’s Civica housing and finance platformRead More →
First portfolio-wide IoT roll-out with Stirling Council & Aico
Following Stirling Council’s original IoT trial with Aico (see the September 2022 edition of Housing Technology), the council has now embarked on the UK’s first full roll-out of a multi-technology and multi-sensor connected-home solution across its entire housing portfolio. 50,000 IoT devices will be installed over the next 8-10 years in homes managed by Stirling…
First portfolio-wide IoT roll-out with Stirling Council & AicoRead More →
Office 365 for fire-safety compliance
An example of how to do it… This article provides an overview of Microsoft Office 365 and describes how Microsoft Apps and SharePoint can support the golden thread of information required by the Fire Safety bill, notably fire-risk assessments, fire-door management and fire-safety logbooks. We will also look at the requirements of the draft ‘Fire…
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Saha signs with Rubixx for housing, asset & compliance software
Saha has announced a new partnership with software provider Rubixx for its web-based housing, asset and compliance management systems as well as a tenant portal. Saha aims to have its new Rubixx system live by July 2023, with Saha’s project team being led by external consultant Claire Davidson (C Davidson Consultancy). Lynne Shea, interim CEO,…
Saha signs with Rubixx for housing, asset & compliance softwareRead More →
Improving tenants’ experience with Microsoft Customer Voice
In England, over 20 new tenant satisfaction measures (TSMs) will be used by the Regulator of Social Housing (RSH) from April 2023 to gather data on how satisfied tenants are with the performance of their housing providers. The TSMs will address five primary topics, including maintenance, building safety, effective complaint handling, tenant interactions and neighbourhood…
Improving tenants’ experience with Microsoft Customer VoiceRead More →
